Privacy Policy

Xingu Negócios Digitais LTDA (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you access our websites, products, services, including but not limited to ZapPost and the brand Incessavel.


1. Who We Are

  • Company Name: Xingu Negócios Digitais LTDA

  • CNPJ: 48.029.983/0001-15

  • Email: [email protected]

  • WhatsApp: +55 15 99693-6586

  • Jurisdiction: Brazil, in compliance with LGPD, GDPR, and other applicable international regulations.


2. What Data We Collect

We may collect and process the following categories of personal data:

  • Identity Data: Full name, username, or similar identifier

  • Contact Data: Email address, phone number, WhatsApp ID

  • Payment Data: Transaction ID, masked card information (processed by third parties)

  • Usage Data: IP address, browser type, time zone, location, page interactions, clickstream data

  • Profile Data: Your preferences, feedback, support queries, content submissions

  • Marketing & Communication Data: Your choices regarding marketing messages


3. How We Collect Your Data

We collect data through:

  • Direct interactions (forms, support contact, purchases)

  • Automated technologies (cookies, analytics tools, pixels)

  • Third-party integrations (payment gateways, ad platforms)


4. Legal Basis for Processing (GDPR)

We process your personal data under the following legal grounds:

  • Consent: When you explicitly give us permission (e.g., newsletter signup)

  • Contractual necessity: To fulfill our services to you

  • Legal obligation: To comply with applicable laws and regulations

  • Legitimate interest: To improve services, ensure security, detect fraud


5. How We Use Your Information

We use your data to:

  • Provide, maintain, and improve our services

  • Personalize your experience

  • Send transactional or support communications

  • Respond to inquiries and provide customer support

  • Detect and prevent fraud and abuse

  • Comply with legal obligations


6. Data Sharing and Disclosure

We do not sell your data. We may share your information with:

  • Service providers: Payment processors, hosting platforms, analytics services (e.g., Stripe, Google Analytics)

  • Legal authorities: If required by law, court order, or government request

  • Affiliates and subsidiaries: Under the same level of data protection

  • Marketing tools: For audience segmentation, ad personalization (with consent)


7. Data Transfers Outside Your Country

We may transfer your data to countries outside your residence, including the United States and Europe. In such cases, we ensure appropriate safeguards (e.g., Standard Contractual Clauses under GDPR) to protect your data.


8. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, including for legal, accounting, or reporting requirements. You may request deletion at any time (see Section 11).


9. Your Rights

Depending on your location, you may have the following rights:

Under LGPD (Brazil):

  • Confirm the existence of processing

  • Access your personal data

  • Correct incomplete, inaccurate, or outdated data

  • Request anonymization, blocking, or deletion

  • Revoke consent

  • File a complaint with ANPD

Under GDPR (EU):

  • Right to access, correct, and delete your data

  • Right to data portability

  • Right to object to or restrict processing

  • Right to withdraw consent

  • Right to lodge a complaint with a supervisory authority

Under CCPA (California):

  • Right to know what data we collect and why

  • Right to request deletion

  • Right to opt out of data sales

  • Right to non-discrimination for exercising your rights

To exercise your rights, contact:
Email: [email protected]
WhatsApp: +55 15 99693-6586


10. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, accidental loss, or unlawful processing. However, no method of transmission over the Internet is completely secure.


11. Cookies and Tracking

We use cookies and similar technologies to improve functionality and analyze traffic. You may disable cookies via your browser settings, but this may affect some features of our website.

We may use:

  • Essential cookies

  • Performance/analytics cookies

  • Marketing/advertising cookies (e.g., Meta Pixel, Google Ads)


12. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal information, please contact us so we can delete it.


13. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for their content or privacy practices. Please read their privacy policies before submitting any personal data.


14. Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services after such changes constitutes your acceptance.


15. Contact Us

If you have any questions or concerns about this Privacy Policy, please reach out to:

Xingu Negócios Digitais LTDA
CNPJ: 48.029.983/0001-15
Email: [email protected]
WhatsApp: +55 15 99693-6586